Last Updated: 13/09/20251. IntroductionBy using Cuokka (“the App”), you agree to these Terms. If you do not agree, discontinue use.2. Services ProvidedMeal planning, pantry tracking, recipe recommendations.
Shopping list generation, with Instacart affiliate integration.
Subscription plans billed via Stripe.
Surplus food marketplace for buying, selling, or donating food.
Important: Cuokka is a facilitator only. We do not prepare, store, or inspect food.3. User ResponsibilitiesProvide accurate account information.
Ensure food safety and legality when donating or selling food.
Acknowledge that food responsibility lies with sellers/donors.
Use surplus food at your own discretion and risk.4. Subscriptions & PaymentsSubscriptions billed via Stripe.
Free trial available; after expiry, a paid plan is required.
Sellers receive payouts via Stripe Connect, minus platform commission.5. Refunds & DisputesBuyers can raise disputes within the allowed time frame.
Refunds are handled by admin via Stripe and deducted from seller’s payout.
Cuokka does not cover refunds from its own funds.6. Liability DisclaimerCuokka is a marketplace only.
We are not responsible for:
Food quality, hygiene, expiry, or allergens.
Illness, injury, or damages from surplus food.
Transactions are strictly between buyer and seller/donor.7. TerminationWe may suspend or terminate accounts that violate these Terms or misuse the platform.8. Governing LawIf you are in the EU, these Terms are governed by the laws of the Netherlands.
If you are in the U.S., these Terms are governed by the laws of the State of Delaware, U.S.A.
In other countries, local mandatory consumer protection laws may also apply.9. Dispute ResolutionWe aim to resolve disputes amicably. If unresolved, disputes will be handled under the governing law above.10. ContactFor support, contact: [email protected]